Voice Agent
Every call answered. Every job counted. Even the ones at 9 PM on a Tuesday.
What it does
The Voice Agent answers your existing business line 24/7 with a natural voice and a disclosed recording notice. It books the job when the caller is ready, takes a complete message when they're not, and knows the difference between "my faucet drips" and "my basement is flooding" — emergencies get flagged the moment they happen.
Every call is recorded, transcribed, and logged automatically: who called, what they needed, what it's worth. Quotes and jobs land in your deal log without you typing a word, and they flow straight into your Sales dashboard and your CEO's brief. You pick the voice, the greeting script, and the style from your phone — it sounds like your business, not a robot switchboard.
- Answers 24/7 on your current number — no new line, no forwarding games
- Books appointments and captures complete lead details on every call
- Flags emergencies immediately instead of burying them in voicemail
- Records and transcribes everything; every quote and job logged automatically
- Feeds your dashboards and your CEO — the whole staff knows what the phone knows
Why it saves you time and money
The average missed call in the trades is a missed job, and after-hours is where they hide — in our demo business, 9 of 47 weekly calls came in after hours; a year ago every one went to voicemail. A human answering service runs $1–$2 per minute and hands you a sticky note. Your Voice Agent costs a flat plan plus honest per-minute usage, and hands you a booked job with a transcript.
Why it's different
Point-tool AI receptionists answer the phone and stop there. Yours is part of a staff: the call becomes a logged quote, the quote becomes a dashboard number, the number shows up in your CEO's brief with "three estimates over $1,200 have sat unanswered — call them today." Answering the phone is the easy part. Remembering everything the phone said is the business.
You stay in control
You choose the script, the voice, and what gets booked versus what gets escalated to your cell.
One staff, one memory, one rule: you approve anything that goes out the door. Every agent shares what the others know — the call becomes a quote, the quote becomes a number, the number becomes Monday's brief — and your data lives in your business's own private, isolated vault with a tamper-evident audit trail. See Data & Privacy for exactly how we protect it.